Frequently Asked Questions
About Sweat, Mud & Blood
I would like to sell Sweat, Mud & Blood stock in my shop - is this possible?
At present we are concentrating on building our business through the internet, attending festivals and club rugby shops. This is primarily to ensure we can concentrate on our service and quality controls. However at some stage we do intend to sell our products through mainstream retail outlets, therefore if you leave us your details we will let you know when this decison has been taken. Is Grubber real?
The cartoon character is obviously our creation but the story of the boy is true. Grubber is our artist's stylised impression of him. Why did you not want my photograph?
We publish photographs that we deem to be tasteful and rugby orientated. We do not accept crude images or photographs that show young players doing something stupid, illegal or dangerous. Do you sponsor teams or individuals?
We are considering sponsoring teams and, although we have yet to make a final decision, please go to the 'Get in Touch' section and send us an e-mail with your proposal.
My Account
What do I do if I no longer want to be in the member's forum?
Two things you can do. You can either no longer bother to log on and all your messages and comments will stay live. Or you can go to the 'Get in Touch' section and send us an e-mail. We will then delete all reference to you and any comments on the forum you have posted. What do I do if my details change?
Go to the 'Get in Touch' section and send us an e-mail or give us a ring. We will need your old details and your new details. We will then let you know that the information has changed. Will my details be passed on to anyone else?
We do not give your details to anybody else. We sell fantastic rugby kit, not personal details. What if I am unhappy about something others have said on the forum or in a message?
Hopefully our moderators will have picked up any unwelcome messages or comments and dealt with them accordingly. However if you find something you do not like then please go to the 'Get in Touch' section and either give us a ring or send an e-mail. We will deal with the complaint as a matter of urgency and then advise you of the action we have taken.
My Order
Our Products
Why do you have an age range and size measurement on each item?
The good thing about rugby is that it is a sport that caters for all shapes and sizes. The average forward is normally bigger than his/her age group and a scrum-half is smaller. Although this is a generalisation we find that the chest sizes are probably a better indicator of what will fit than the age range. That said many items are purchased as gifts and therefore the age range helps those customers. Can I get help choosing a size?
Hopefully our 'dual-measurement' will help, however we are only a telephone call away if you require further advice. Do you offer adults clothing?
Sweat, Mud & Blood is for the minis and youth players, they are our customers. However we also offer a customised service for touring teams and are able to supply kit for coaches and parent fans as well. Just go to the 'Get in Touch' section and drop us a line or give us a ring.
Delivery
Returns & Exchanges
What would happen if I were to receive the wrong kit, or something was wrong?
As soon as you let us know would immediately deal with the problem. We would post you a returns label so that you could send us the item back at no expense to yourselves. A new item would then be dispatched.
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